Support You Can Count On
Our team becomes an extension of yours from day one.
24/7/365 Expert Support
At Managed.com, our support team is the backbone of our commitment to your success. Available 24x7x365, our experienced technicians are here to help with everything from troubleshooting issues to guiding you through complex configurations. We operate as an extension of your team, providing full stack support for our services including assistance with supported hardware and software. With unlimited ticket submissions via phone or email, you can rely on us to deliver fast, reliable solutions whenever you need them.
What’s Covered
We provide full support for your hosting environment, including:
Full Stack Support
Support for services purchased from Managed.com, including hardware, software, operating system, firewall, network space, and supported CMS platforms.
Monthly Operating System Updates
Critical security and bug fix updates delivered through Windows Server Update Services (WSUS).
System Monitoring
Real-time monitoring of CPU, memory, disk usage, and network uptime to ensure optimal performance.
Antivirus Protection
System Center Endpoint Protection (SCEP) to detect and prevent malware and other threats.
Learn More
Get in touch with our team to explore the full range of support and management options available. We’re happy to walk you through what’s included and provide a custom quote tailored to your needs.